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Roberto Cusato
Manager, Customer Enablement at American Airlines
Professional Background
Roberto Cusato is a highly skilled Data and Analytics Manager who brings over seven years of invaluable experience in the aviation and airline industry. Working with American Airlines, Roberto has demonstrated exceptional expertise in developing and implementing analytical strategies across joint-business partnerships in diverse regions, including Europe, Asia, and Oceania. His ability to tailor initiatives based on cultural nuances has significantly enhanced the efficiency of operations and partnerships in a globally interconnected market.
His journey in the airline industry has seen him occupy various key positions at American Airlines where he has played an essential role in revenue management, strategic alliances, and customer enablement. From being the Team Lead for Revenue Management on the Los Angeles network to managing Revenue Analysis for the Asia-Pacific Region, Roberto’s career showcases his capacity to handle complex and dynamic environments effectively. His strategic acumen in marketing and analytics positions him as a forward-thinking leader adept at driving business performance across multiple sectors.
Education and Achievements
Roberto's educational background is distinguished, featuring an impressive academic track that includes a Master of Business Administration from the prestigious S.C. Johnson Graduate School of Management at Cornell University. This advanced education has equipped him with critical business insights and management skills that are pivotal for his role in analytics and strategic development.
He also holds a Laurea in History with honors (110/110 cum laude) from Università degli Studi di Genova, enhancing his understanding of cultural contexts and historical precedents in business operations. Further, he pursued a Master’s Degree in Cultural Anthropology and Ethnology at Università degli Studi di Torino, achieving a commendable score of 108/110. This multifaceted academic journey has enabled Roberto not only to grasp the intricacies of data analysis and management but also to develop a rich perspective on global cultural dynamics.
Achievements
Throughout his career, Roberto has been recognized for his ability to successfully streamline operations and improve collaboration with various joint-business partners. His expertise in management, marketing strategy, and cross-cultural competence are complemented by his analytical skills in market analysis, positioning him as an integral asset in enhancing revenue streams.
Additionally, Roberto’s prior roles include significant contributions as the Strategy Analyst for Regional Groups and as a Global Marketing Intern in the Oil & Gas Division at Momentive Performance Materials, where he had a hands-on experience in marketing and strategic planning. He also spent time as Marketing Lead at the International Humanity Foundation, showcasing his adaptability to different sectors beyond traditional business models.
His early career involved internships at Kingfisher Airlines and COSEVA Pluriservizi, where he gained valuable insights into the airline and logistics industries, further solidifying his foundational skills in project management and operational strategy.
Roberto's commitment to continuing professional development is evident not only in his work experience but also in the academic path he has chosen. His diverse educational background, coupled with his extensive practical experience, situates him at the forefront of data analytics in the airline industry, making him a sought-after expert in driving performance and profitability through data-driven decision-making.