Robert Milner

Robert Milner is an accomplished professional with a strong background in customer service, especially in parking, transportation, and event management.

He has excelled in executive roles, overseeing operations during emergencies, and contributing significantly to community development efforts.

Robert is highly skilled in administrative and strategic planning, human resources, and is known for his people-oriented problem-solving and relationship-building abilities.

As a professional trainer, Robert has extensive experience in customer service, motivation, and leadership training, including specialized programs like the First Observer Program.

With a career that spans across 14 U.S. cities, Robert has worked for leading national and regional parking management firms, where he garnered valuable insights that led to the development of management training programs and customer service initiatives.

Robert Milner has delivered impactful presentations at seminars and conferences nationwide on topics such as customer service, personal motivation, and management development.

He holds certifications in the National Incident Management System (NIMS) and Six Sigma, further demonstrating his commitment to excellence in service industries.

Robert pursued a Master's in Applied Management from the University of Maryland Global Campus and holds a Bachelor's in Management from Bowie State University.

His professional experience includes roles such as Director of Parking and Transportation Services at the University of Maryland, Baltimore, and leadership positions at organizations like Penn Parking Inc and Central Parking System.