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Robert McCullough
Senior Manager, Support at HackerRank
Robert McCullough is a dedicated professional with a strong background in Customer Service Management.
With a passion for helping people, Robert excels in turning negative customer encounters into positive and memorable experiences.
His extensive experience spans diverse work environments, from large organizations to startup settings, where he played a pivotal role in establishing customer support teams.
Robert's approach to customer service emphasizes individual satisfaction and happiness, learned from a mentor early in his career.
He values engaging with customers, resolving issues, and transforming challenges into opportunities for a positive outcome.
Educated at Evergreen Valley College, Robert has held key roles including Senior Manager of Support at HackerRank and various customer support positions at reputable organizations like Stanford University and Target.