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Robert Koomson
Head of Call Center Service at ZEGHA Energy Limited (ZOLA Electric)
Robert Koomson is a seasoned professional in Customer Care and Call Center business, Business Development, BPO, and quality assurance.
With exceptional communication skills, he excels in preparing presentations, developing strategic plans, and driving results.
Having over 13 years of managerial experience, Robert is a results-oriented leader who performs well in challenging environments.
He is adept at training, coaching, providing feedback, and mentoring teams to enhance performance.
Robert has a diverse work history with renowned multinationals like Supra Telecom, Vodafone Ghana, Izwe Loans, and ZOLA electric.
His educational background includes an Executive MBA in Marketing from the University of Ghana and a Bachelor's in Management Studies from the University of Cape Coast.
He has held key roles such as Head of Call Center Service, New Channels Manager, and Ag. Country Manager at ZEGHA Energy Limited (ZOLA Electric).
Prior to this, he served in various managerial capacities at Izwe Loans Gh and TeleTech (Vodafone Call Center), among others.
Robert Koomson's expertise lies in customer service, business development, call center management, and leadership skills.
