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Robert Kim
Education Technology - Sales and Marketing - Instructional Design - Learning Management Systems
Robert Kim is a Customer Success Specialist at McGraw Hill, where he focuses on enhancing client relationships and ensuring customer satisfaction with the company's educational products and services. He has a diverse background in business development and product management, having held various leadership roles in startup and growth environments.
Professional Background
- Current Role: Customer Success Specialist at McGraw Hill
- Previous Experience:
- Chief Business Officer and Co-founder at Zuub, a SaaS platform for dental practices.
- VP of Strategic Partnerships and Programs at Bridg, where he was instrumental in driving growth through strategic partnerships.
- VP of Product Management at Bridg, overseeing product development and market fit.
Education
Robert holds a degree from the University of California, which complements his extensive experience in customer success and product management. His career reflects a strong focus on leveraging technology to improve client experiences and operational efficiencies.
Skills and Expertise
- Customer Success Management
- Strategic Partnerships
- Product Development
- SaaS Solutions
Through his work at McGraw Hill and prior roles, Robert Kim has demonstrated a commitment to enhancing customer experiences and driving business growth through innovative solutions.
