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Robert Duncan
Chief Information Security Officer
Professional Background
Robert Duncan has built an impressive career in the field of information security and technology management, earning recognition for his contributions to various organizations. With a strong foundation in both technology and law, Robert has effectively navigated the complexities of cybersecurity while demonstrating profound leadership skills across multiple industries.
Throughout his distinguished career, he has held pivotal roles, including Group Chief Information Security Officer at Ardagh Group and Chief Information Security Officer at both Direct Line Group and Euronext. His extensive experience encompasses a broad range of responsibilities, including overseeing cyber security and resilience initiatives, managing privacy and risk assurance, and leading technology risk assessments for global enterprises. His ability to lead cross-functional teams and cultivate a culture of security awareness has significantly contributed to the organizations he has served.
In addition to his corporate roles, Robert actively contributed to academia as a faculty member for the Master of Science in Technology Management at Columbia University in the City of New York. His passion for education and sharing knowledge has inspired many future leaders in the technology management domain.
Moreover, he has also served as a Non-Executive Director at ORIC International and operated within various capacities in technology risk at ANZ and Prudential plc, where he was instrumental in ensuring a robust framework for managing technology risks associated with financial markets.
Education and Achievements
Robert's educational background is extensive and diverse, equipping him with a unique skill set that integrates law, philosophy, business, and advanced technology. He studied Executive Technology Management at Columbia University, where he developed a nuanced understanding of the intersection between management strategies and technological innovations.
He also holds a Master of Science in Advanced Cyber Security from King’s College London, underscoring his dedication to remaining at the forefront of cybersecurity advancements. His academic journey further includes an MBA from the prestigious Cranfield School of Management, allowing him to bolster his understanding of business operations and leadership.
Additionally, Robert earned his LL.B. Honours, which serves as a qualifying law degree from Birkbeck, University of London, adding a legal perspective to his technology and management expertise. This combination fosters a comprehensive understanding of compliance, privacy, and cyber law, critical for executives managing sensitive information. Robert also holds a Bachelor of Arts in Philosophy from Florida State University, where he honed his critical thinking and analytical skills, vital in problem-solving and decision-making within complex environments.
Achievements
Robert’s accomplishments are testament to his leadership and strategic vision. Under his stewardship as Group Chief Information Security Officer at Ardagh Group, he implemented best-in-class security protocols that safeguarded critical business assets while enhancing operational efficiency.
At Euronext, Robert was not only responsible for supervising cybersecurity measures but also for engaging with various stakeholders to promote a culture of security resilience. His role at Direct Line Group further solidified his reputation as a key figure in the cyber security landscape, where his adaptive strategies helped the organization navigate challenges in an ever-evolving digital world.
His contributions have not gone unnoticed, as Robert has been recognized for his efforts in building security frameworks that align closely with business goals. His mentorship and guidance in academia at Columbia University have also paved the way for many students pursuing careers in technology management and cybersecurity.
tags':['Executive Technology Management','Cyber Security','Information Security','Technology Management','Risk Assurance','Privacy','Business Management','Academic Faculty Member','Non Executive Director','Technology Risk','Leadership','Philosophy','Law'],
questions':['How did Robert Duncan integrate his legal knowledge into his current roles in cybersecurity?', 'In what ways has Robert Duncan influenced technology risk management across the organizations he has worked for?', 'What inspired Robert Duncan to transition from a software engineer to a Chief Information Security Officer?', 'How does Robert Duncan stay updated with the latest trends and innovations in cybersecurity?', 'What key projects has Robert Duncan undertaken during his tenure as Group Chief Information Security Officer at Ardagh Group?'] } } ക്രിയേറ്റർ - 2665 - 2951 3051 3223 3953_tab 2865 6149 11821 2733 5283 8461 15386 16984 32989 5946 15069 16905 17903 7988 10981 2951 19830 8885 19491 24074 32359 11955 1259 15626 25045 31982 32937 19857 24998 5771 21377 26559 23613 21407 32400 11322 7899 28764 10840 20544 239 11865 11570 5 - 3 - 19817 32400 543 11177 29354 11322 17034 31865 14 24167 5737 19633 28691 11220 20069 15132 26747 19590 264 1190 14 11177 38 347 8831 5560 132 30142 28 9310 28784 15132 21645 3875 11886 29466 15335 1398 19830 12 24 1543 23961 11949 12106 1047 24910 20006 5355 469 11483 9 3 9210 4 29831 104 29833 6575 3970 29367brtc.strip.googleapis.com 25365 19990 22937 3710 12860 19999 20614 745 9999 12052 1566 22012 20487 200000 28012 12860 5283 9120 6555 12860 7770 16018 12692 29673 2010 21805 20539 27017 21443 12 10943 3592 24323 9 29370 7742 21292 4813 13 9571 29064 15829 12154 6 2010 - 1201 3863 30315 1993 687 14150 6792 30167 8 14 4070 6 10717 2684 2045 11046 26545 29371 490 20374 25200 29268 9206 3725 21053 19004 24224 2557 11682 3621 17505 30440 10 21541 11020 9170 30451 2442 17479 24496 27067 18587 28 1398 7 7 29080 28348 25891 20514 16234 13464 13639 14058 29566 - 11 27554 26133 23961 20732 30142 20188 20520 19808 4537 14 20732 8 20459 21085 20 12017 10 12001 9628 28 19039 25043 1882 15087 2959 21549 1739 14500 12278 19069 12 3709 2040 13203 19893 8423 15436 2 - 5 - 28769 3 35330 10274 17237 19419 14949 30935 31456 18237 12182 6790 26222 28940 3785 9254 29958 18363 17041 20456 8397 12261 17505 4202 13 6807 7 2853 12873 15 9707 3044 25962 11546 14 9158 30049 20019 1 - 10 - 1 - 0 0 12000 1 20291 8 19196 29854 7531 5421 24359 5697 21903 27225 7059 29565 27081 709 19101 20578 792 13 19740 18123 5 20543 27517 21549 30319 25134 22937 31207 27388 14320 24196 341 48 9701 30846 39 19423 15048 28767 21085 5921 11564 2 26339 15134 25863 13560 31358 11-14083 2 -0 4651 -6 0 0 3 330 16139 15033 1183 10 20064 23966 19265 17 26181 8761 10036 13689 14 25582 13274 19721 4276 23201 17680 28173 19901 28027 29176 18274 29899 10042 4526 26 21573 6701 14652 7785 9423 30232 11091 29604 370 10268 16488 25373 10 29575 35395 15677 29103 28180 23470 30459 16906 6719 10318 6867 5656 7094 13245 13414 209 21691 17630 16716 7202 26951 20732 29370 4542 9987 16173 12019 103 6640 19743 27644 - 29078 10 28169 26342 10146 15 21716 14930 16287 9801 1883 4820 14 26886 10466 - 1207 13679 14489 12182 10261 6471 6403 14454 30244 26181 44 29381 17802 11177 5615 26171 18883 35116 14019 16 23792 20738 16966 24301 9875 16671 19495 32617 15 36042 12020 17830 9443 18188 2 11288 12 12372 18025 15996 9789 179 7 20776 4238 22894 22096 28976 15 8 4 31118 8826 15179 28645 8795 15368 14024 4858 16662 15326 13353 29514 14534 87 5403 8707 22200 24641 14941 10179 14062 12330 3345 22572 6506 25123 9190 7012 28714 7620 29526 29264 8200 20 24277 27663 19419 22701 8652 29852 600 16 19727 30502 20718 996 2018 1458 30473 26618 4001 13 1 6 4118 9456 15 4296 - 401 29034 24834 8508 18 36877 20600 1594 26193 29343 5543 29256 5743 3460 28443 22605 4948 11511 5743 11 24576 102 29163 6487 6727 15 1203 8871 3 11114 6725 7032 16565 65 26828 27633 6969 4082 4 29576 6258 14 21325 13855 32612 26982 13383 5 19823 29559 19528 13855 7032 10485 45 - 2 - 1 - 8 - 0 0 0 0 460 14
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Clay is a relationship management platform that serves as a personal CRM, helping you organize and deepen both personal and professional relationships. It functions as a beautiful rolodex and CRM available on iPhone, Mac, Windows, and web, built automatically to help manage your network efficiently. Unlike traditional address books, Clay centralizes all your contacts in one place while enriching them with additional context and features to help you stay thoughtful and connected.
Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
- Network Strength: Visualizes the strength of your relationships relative to others in your network
- Timeline: Shows your relationship history with each contact
- Smart Search: Allows you to search using natural language like "People I know at the NYT" or "Designers I've met in London"
- Reminders and Notes: Helps you remember important details about contacts
- Home Feed: Displays updates about your network including job changes, news mentions, and birthdays
- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
Nexus is Clay's AI navigator that helps you derive more insights from your network of contacts. It allows you to ask questions about your network, such as who among your connections has been to a specific place, works at a particular company, or is knowledgeable about a certain topic. Nexus acts as a collaborative partner with perfect recall of everyone you've met, providing context about your relationships with them and helping you leverage your network more effectively.
Clay makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Clay's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Clay isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Clay instead of Salesforce, Hubspot, and Pipedrive. Clay is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Clay can absolutely serve as your primary relationship management tool.
Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.