Suggestions
Rob Roggeveen
Cloud Service Account Manager driving success with our partners
Rob Roggeveen is a Customer Success Account Manager at Microsoft.2 His specific role involves:
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Working as a Cloud Service Account Manager focused on driving success with Microsoft's partners.23
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Being responsible for making Advanced Support for Partners (ASfP) successful in the Netherlands.2
Rob appears to be highly experienced in his field, with a passion for delivering advanced support to Microsoft's partners. His work involves ensuring that Microsoft's partners are successful, which in turn contributes to their customers' success.3
As a Customer Success Account Manager, Rob's role likely involves:
- Building and maintaining strong relationships with Microsoft's partners
- Helping partners maximize their use of Microsoft's cloud services
- Providing advanced support and guidance to partners
- Driving adoption and usage of Microsoft's products and services
- Ensuring partner satisfaction and success
This type of role aligns with the broader trend of Customer Success Management (CSM) in the technology industry, which focuses on proactively prioritizing customers' experience and engagement to maximize value-in-use.1