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Rob Lajeunesse
I help brands leverage technology and analytics to win on customer experience
Rob Lajeunesse is a seasoned business professional with broad expertise in data-driven marketing, technology, and analytics. He is known for his ability to develop customer experience strategies and use cases that help clients drive value through differentiated customer experiences. Rob is an innovative thinker, with a passion for coaching and mentoring, which he demonstrates by volunteering his time and expertise to the Genesis Program.
Rob holds a Bachelor of Science in Management from the Weatherhead School of Management at Case Western Reserve University, and a Master of Business Administration from The University of Texas at Austin - Red McCombs School of Business.
Currently, Rob serves as Manager of Experience Management at Deloitte Consulting, where he delivers large-scale agile technology programs and customer solutions for clients. Prior to this, he gained valuable experience as a Venture Partner and Alumni Leader at Genesis, as well as Strategy Consultant at Vast.com, CEO/Co-Founder at Sparkvents, Business and Technology Consultant at Deloitte, and Intern at Thomson Reuters.
Overall, Rob Lajeunesse is a skilled business leader, strategist, and coach who specializes in creating exceptional customer experiences through a combination of data, technology, and analytics.