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Rishab Goel
Salesforce Administrator at Investopad
Professional Background
Rishab Goel has built a robust professional career in technology and business process optimization, emphasizing Salesforce administration and workflow analysis. With a foundational experience gained at IBM India Pvt. Ltd. as a Salesforce Administrator, Rishab has successfully managed a wide array of essential administrative functions. These responsibilities included user account maintenance, report and dashboard creation, workflows, and other routine tasks that are critical to effective Salesforce operations. Rishab played a pivotal role in onboarding and training new users, consistently fostering a culture of growth and improvement in Salesforce skill sets across the organization.
In 2018, Rishab transitioned to the Encore Capital Group where he took on the challenging role of Process Workflow Analyst. This opportunity allowed him to further hone his employability skills in a dynamic and fast-paced environment. By leveraging his strong technical background and analytical skills, Rishab has contributed to optimizing work processes within the organization, ensuring that efficiency and productivity are always at the forefront. This role has not only required attention to detail but also the ability to communicate effectively with various stakeholders to implement innovative solutions.
Education and Achievements
Rishab’s academic journey began with a Bachelor of Computer Application (BCA) in Information Technology from Guru Nanak Dev University, where he gained a solid foundation in computer science principles. Following this, Rishab advanced his education by pursuing a Master of Computer Applications (MCA) at Amity University in Gautam Budh Nagar, achieving a commendable CGPA of 6.08. His commitment to furthering his knowledge in Information Technology has undeniably served him well in his professional endeavors.
Rishab's educational background has provided him with a strong understanding of both theoretical and practical aspects of computer applications, allowing him to effectively engage in projects that require a blend of technical know-how and analytical insight. His continuous learning approach and adaptability play a crucial role in staying current with industry trends and enhancements.
Achievements
Throughout his career, Rishab has made notable contributions that underscore his expertise in Salesforce and process optimization. At IBM India Pvt. Ltd., he was instrumental in streamlining administrative functions that improved the overall efficiency of Salesforce usage, significantly impacting the user experience and productivity across various teams. His proactive approach to training new users not only improved their proficiency with the platform but also fostered a collaborative and knowledgeable community within the organization.
Moving to Encore Capital Group, Rishab has continued to build on his achievements by enhancing process workflows that contribute to better operational efficiency. His ability to analyze workflows, identify areas for improvement, and implement comprehensive solutions demonstrates his commitment to excellence and continuous growth within the field of technology and process management.
Rishab Goel's combined educational background, practical experience, and dedication to professional growth position him as a distinguished professional in the technology sector, equipped with valuable insights and skills that are in high demand. His journey reflects a strong commitment to leveraging technology to enhance organizational processes and foster a culture of learning and development.