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Rick Smith
Senior Director, Quality & Operations, Digital Media at Channel 5
Rick Smith is a seasoned professional with extensive experience in Operations Management, Customer Support, and Quality Assurance within the digital Entertainment and Gaming sectors.
With a background in agile methodologies, project delivery, quality assurance, technical operations, strategic planning, and team leadership, Rick has a proven track record of driving transformation and excellence.
Currently serving as the Senior Director of Quality & Operations at Channel 5, Rick excels in advocating for quality, scaling and managing technical operations and quality assurance teams, and delivering significant quality improvements across digital platforms.
Rick's educational background includes a BA from The University of Wolverhampton, Business and Finance studies at the University of Portsmouth, and additional education at George Abbot School.
Throughout his career, Rick has held key roles at renowned organizations such as Channel 5, Sportech Plc, and Walt Disney Company (Jetix), where he has consistently demonstrated leadership, strategic vision, and operational excellence.
