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Rick Jury
Senior Technical Account Manager at Sumo Logic
Rick Jury is a Senior Technical Account Manager at Sumo Logic, based in New Zealand. With over 20 years of experience in enterprise management software, he has developed expertise in customer success and technical account management. Before joining Sumo Logic, Rick was a customer of the company for four years, which included participation in the Customer Advisory Board. His transition to Sumo Logic was motivated by his positive experiences with the product and his desire to contribute to customer success.
In his current role, Rick focuses on ensuring that premium support customers derive maximum value from the Sumo Logic Continuous Intelligence Platform™. His responsibilities include designing solutions, consulting on architecture, and conducting training workshops. He emphasizes the importance of building partnerships with customers to achieve their business objectives and has a keen interest in cloud services and security analytics, having gained significant knowledge in these areas during his tenure at Sumo Logic.12
Rick is also noted for his collaborative approach, working with diverse teams across the Asia-Pacific region and engaging with customers who are at various stages of their digital transformation journeys.1