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Rick Duquette
Senior Customer Success Manager at IDEMIA
Rick Duquette, a seasoned professional in the tech industry, has held various senior positions in his career, including Senior Customer Success Manager at Idemia, Vice President of Web Development at Sallie Mae, Senior Vice President of Information Technology at Upromise, and Chief Information Officer at Upromise. With a Bachelor's degree in Management from New England College, Duquette has vast knowledge and expertise in the tech industry that has enabled him to drive innovation and success in his various roles.
Duquette's career in the tech industry began as Director of Quality Assurance at Newsedge, where he learned the importance of quality assurance, which has been vital to his professional success. While at Upromise, Duquette served in different positions, such as CIO and Senior Vice President of Information Technology, where he oversaw technology initiatives, software development and delivery, and several other functions.
As Vice President of Web Development at Sallie Mae, Duquette led a team of developers and strategists that developed and maintained the company's cutting-edge website, delivering a seamless user experience. In his current role at Idemia, Duquette works as the Senior Customer Success Manager, leading a team that provides exceptional customer service to clients.
Duquette's passion for technology and innovation has been evident throughout his career. He has built his experience by working in various roles in different companies, acquiring the expertise that has enabled him to solve complex tech problems. With his expertise, knowledge, and leadership skills, Duquette has played an essential role in driving the tech industry's growth and innovation.