Rick Brooks

Rick Brooks is a skilled technical specialist with over 5 years of experience in various sectors.

He has a proven track record of excelling in hardware and software diagnosis, maintenance, and repair, contributing significantly to company growth and expansion.

Rick is adept at surpassing budgetary and performance objectives while maximizing operational output with minimal resource expenditure.

His expertise encompasses software installation, troubleshooting, diagnostics, technical support, user support, catalog navigation, system research, equipment maintenance and repair, cross-functional team leadership, complex problem-solving, client relationship management, and project management.

Rick's proficiency in effective communication, negotiation, business acumen, systems analysis, and resource management enables him to ensure operational efficiency and high returns.

Colleagues describe him as a progressive, driven, down-to-earth technical expert known for delivering superior solutions on time and within budget.

Rick's educational background includes a Bachelor of Arts (B.A.) in Criminal Justice and Corrections from UNC Charlotte and completion of a Full Stack Immersive Program in Software Development at DigitalCrafts.

His professional journey includes roles such as Program Manager, IT Resident, and IT Analyst I at Google, Technical Specialist at Apple, Customer Service Coordinator at Siemens, Machinist Mate in the US Navy, and Relationship & Operations Manager at LendingTree.

Rick's diverse experience equips him with a comprehensive skill set to handle various technical challenges and lead teams effectively.