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    Richard White

    Founder / CEO at Fathom, Entrepreneur in Technology

    Richard White is an accomplished entrepreneur known for founding UserVoice, a platform that helps technology companies manage customer feedback and make strategic product decisions. He served as the CEO of UserVoice from its inception in October 2007 until August 2020, during which time the company gained significant traction and became a vital tool for organizations ranging from startups to Fortune 500 companies. UserVoice is particularly noted for introducing the concept of feedback tabs, which are now widely used across many websites.135

    Before establishing UserVoice, White worked on several projects, including as a UI designer for Kiko, a calendar application that was part of the first batch of Y Combinator in 2005. His experiences at Kiko highlighted the challenges of managing customer feedback, which inspired him to create UserVoice.23

    Currently, Richard White is the Founder and CEO of Fathom, a company that offers an AI meeting assistant designed to enhance productivity during virtual meetings by recording and transcribing conversations. Fathom is part of the Y Combinator W21 cohort and has been recognized for its innovative approach to improving communication in digital environments.145

    In addition to his entrepreneurial ventures, White holds a BA in Computer Science from North Carolina State University and has been involved in various tech startups throughout his career.3

    Highlights

    Jun 28 · youtube.com
    Rich White, UserVoice founder and Fathom CEO ... - YouTube
    Rich White, UserVoice founder and Fathom CEO ... - YouTube
    May 31 · parisvega.com
    60: Richard White, CEO/Founder of Fathom and User Voice
    60: Richard White, CEO/Founder of Fathom and User Voice
    Apr 22 · youtube.com
    Richard White Talks Fathom's Journey | YC W21 - YouTube
    Richard White Talks Fathom's Journey | YC W21 - YouTube
    Aug 23 · Forbes
    Five Tips For Retaining Customers - Forbes

    Related Questions

    What inspired Richard White to start UserVoice?
    How did Richard White's experience at Kiko influence his approach to founding UserVoice?
    What challenges did Richard White face when launching UserVoice?
    How did UserVoice become a leading platform for customer feedback?
    What are some key features of Fathom.video?
    Richard White
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    Experience

    Founder / CEO at Fathom since September 2020
    Founder, CEO at UserVoice (October 2007 - August 2020), Chairman Of The Board at UserVoice (August 2020 - Present), and various other entrepreneurial roles

    Education

    BA in Computer Science from North Carolina State University, Summa Cum Laude

    Location

    San Francisco, California, United States