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Richard Samuels
Helping organisations tranform their contact centre with Cloud technologies
Richard Samuels is a highly skilled Enterprise Sales professional with a strong background in the software industry, specializing in Customer Relationship Management (CRM), Mobile Working, Email Marketing, Customer Experience, and WFO/WEM. His educational background includes studying Email Marketing and Digital Marketing at The Institute of Direct and Digital Marketing, as well as earning a BA (Hons) in Sociology with Law from Durham University. Currently, he serves as an Enterprise Account Executive at NICE inContact.