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    Richard McCarthy

    Director, Open Standards Benchmarking at APQC

    Richard (Rick) McCarthy is an accomplished Business / Operations Leader with over 20 years of experience in management consulting, change leadership, and facilitating in lean and agile environments.

    He has a robust background in developing and deploying strategies, leading organizations, managing operations, and enhancing startup growth.

    With a successful track record in operational excellence programs, Rick excels in coaching change teams, building high-performing teams, and executing enterprise transformation initiatives.

    As a dynamic executive, trainer, and mentor, Rick has worked with renowned firms like Accenture, PwC, EY, and has also founded his own Strategic Management Consulting and Training company.

    He co-founded and served as Managing Director of Training Leadership Consulting for a decade, specializing in leadership development, change management, purpose-led strategy, and enterprise transformation consulting.

    Rick is known for architecting small to large-scale operational excellence and continuous improvement programs that assist CEOs and Operations Leaders in organizational transformation.

    He is a certified Scrum Master and a proficient trainer in Lean Six Sigma, Lean, Change Management, and Agile methodologies, with a deep-rooted dedication to building business value.

    Throughout his career, Rick has delivered substantial ROI through innovative continuous improvement programs, impacting industries such as construction, airlines, railroads, logistics, and banking.

    Recognized with prestigious awards like Entrepreneur of the Year in 2011 and the South African Productivity GOLD award in 2014, Rick's entrepreneurial ventures have included starting and successfully selling multiple companies.

    His educational background encompasses Lean Leadership from the University of Cape Town, a certificate in Artificial Intelligence and Business Strategy from the Massachusetts Institute of Technology, and a Bachelor's Degree in Business Administration from the University of Colorado Boulder.

    Currently, Rick holds the position of Director at Open Standards Benchmarking at APQC, and has previous experience as a Co-Founder and President, Executive Vice President, Senior Manager, and Consultant at various organizations.