Suggestions
Richard O'Brien
Major Incident Manager at Home Retail Group PLC
Richard O'Brien is a highly experienced professional with a background in major incident management, operations control, and service desk operations.
Richard's career journey includes prominent roles such as Major Incident Manager at Home Retail Group PLC, Critical Incident Manager at HP Enterprise Services, and Incident Manager at T-Systems.
Having started as a Shift Leader and progressively moved through various positions in T-Systems, Richard has garnered a comprehensive understanding of service desk operations and office services.
With a strong educational foundation from Sir Frank Markham, Richard O'Brien excels in managing major incidents and ensuring operational continuity in challenging environments.