Richard Galassi

Richard Galassi is a seasoned professional with over 20 years of global experience in strategy, innovation, technology, and program delivery within Retail and Financial Services across the USA, Europe, and Australia.

His leadership style is marked by clear communication, constructive challenge, and a focus on building and developing effective, large teams to translate vision into actionable activities.

He is renowned for his exceptional stakeholder management skills, engaging with stakeholders ranging from the Board and C-level executives to operational teams.

Richard's notable achievements include serving as CUA's 'intrapreneur-in-residence' in Silicon Valley, where he collaborated with global banks to launch an award-winning, market-first personal banking platform with +50,000 users within 12 months.

During his tenure as CEO for PMIQ, he achieved the highest member growth rate (10%) in the Asia-Pacific region by implementing a new strategy centered around enhancing member experiences, digital services, and inspiring events.

Passionate about building high-performing teams, human-centered design, and employing clear communication and purpose-driven approaches to achieve outcomes, Richard Galassi is highly regarded for his enterprise thinking, impactful storytelling, integrity, empathy, and focus.

Currently, Richard is serving as the General Manager of Transformation at Equifax in Australia.