Richard Evans

Richard Evans is a highly skilled Business Services and Transformation Director with a strong background in managing and delivering various business services to a large user base. He has a solid track record in driving service transformation and improvement in Retail and FMCG sectors, having led transformation programs for notable retailers like Mothercare and Home Retail Group.

With a focus on service strategies, Richard excels in advising senior stakeholders on transformation and operational delivery. His expertise lies in creating and executing effective service strategies to meet business goals and enhance operational efficiency.

Richard's professional journey includes roles such as Head Of Service Management at Sainsbury's, Director at Richard Evans Consultancy Ltd, Business Services Director and IT Director at Mothercare, Infrastructure Programme Delivery Lead and Service Assurance Manager at Home Retail Group PLC, as well as various leadership positions at Accenture and other renowned organizations.

Having studied at John Hampden Grammar School, Richard Evans brings a wealth of experience and a comprehensive skill set to the table, making him a valuable asset in driving business success through service excellence.

Richard has a proven ability to lead and guide teams in achieving service delivery excellence, demonstrating a strong dedication to driving positive change and innovation in the business services landscape.