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Richard DiLonardo
Customer Service Professional | Experienced business Professional seeking a career change
Richard DiLonardo is a customer service professional based in Braintree, Massachusetts, currently seeking a new position as a self-employed individual. He has a background in business process outsourcing (BPO) and has held the position of BPO Supervisor at NTT Data Services, where he demonstrated his skills in managing customer service operations.12
In addition to his professional experience, DiLonardo has obtained certifications, including one in COVID-19 Contact Tracing from Johns Hopkins University, which he received in September 2020.1 His LinkedIn profile indicates a commitment to enhancing his qualifications and adapting to the evolving job market.1
DiLonardo's expertise lies in customer service, making him a valuable asset for businesses looking to improve their client interactions and service delivery.
