Suggestions
Richard Cammett
Sr. Director, Platform Success at Agero, Inc.
Richard Cammett is a senior executive at Agero, Inc., a company specializing in roadside assistance and related services. He currently holds the position of Sr. Director, Platform Success, though he has previously been identified as the Director of Client Enablement.13
Professional Background
Richard Cammett is described as a highly accomplished professional with expertise in:
- Operations Management
- Strategic Finance
- Excel financial modeling
- Team leadership2
His role at Agero involves overseeing the successful implementation and launch of roadside assistance programs for clients. This includes managing a complex process that covers various aspects such as:
- Omnichannel product development
- Customer service agent staffing and training
- Quality assurance
- Billing and claims management1
Experience and Skills
With Agero's 50 years in the roadside business, Cammett likely brings significant industry experience to his role. He is involved in guiding clients through the complexities of deploying roadside assistance programs, ensuring a smooth start on the Agero platform. His responsibilities include:
- Overseeing the 15-core step implementation process
- Providing high-quality support to brands
- Coordinating with multiple teams involved in implementation
- Tailoring solutions to align with client goals1
Cammett's expertise appears to be crucial in helping Agero deliver white-label roadside assistance experiences to their clients, equipping them with the necessary tools, resources, and capabilities for successful program rollouts.