Richard Brown is a seasoned professional with a rich background in managing organizations and delivering top-tier services to modern customers. As the Managing Director at converse360, he excels in creating engaging and personalized interfaces for self-service options. With prior experience as a Director at activereach Ltd, Director of Sales at 365ITMS, Sales Director at 5i, Territory Sales Manager, and Sales Executive at Voyager Networks, Richard brings a wealth of expertise in blending automated interactions with live customer service.