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Richard Bernans
CEO at CS & WAY2PAY - Retail & Hospitality Technology
Richard Bernans is a prominent figure in the hospitality and retail technology industry, serving as the Managing Director at Counter Solutions and previously as the Chief Executive Officer at WAY2PAY, specializing in conversational AI.
He holds a Master of Business Administration (MBA) degree from Edinburgh Business School, Heriot-Watt University, and has a background in research and development as well as product development.
Richard's expertise lies in offering leading technology solutions in self-service, EPOS, cashless campus systems, digital ordering, inventory control, mobile wallet, loyalty solutions, and voice-first assistants for enterprise Hospitality & Retail systems.
With a strong educational background and a plethora of experience in various high-level roles, Richard Bernans continues to drive innovation and productivity in the industry.
He focuses on enhancing customer experiences through voice technology while ensuring a seamless and secure touchless experience for guests or shoppers.
