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Richa Shilpi
Customer Success at Forrester
Richa Shilpi is an experienced professional with a background in Client Relations within the research industry.
She possesses a strong skill set in Client Services, Customer Service, Customer Relationship Management (CRM), Siebel, and Salesforce.com.
Richa holds a PGDBM with a focus on Marketing from NDIM.
Her education includes studying at DAV Public School and De-Nobili.
She has worked in various roles at renowned organizations, including Forrester and P&S Intelligence.
Richa has held positions such as Customer Success, Manager - Client Partner, Client Relations Manager, Customer Success Specialist, Senior Client Relations Specialist, and Senior Analyst during her professional journey.