Riccardo Osti

Riccardo Osti is a technology entrepreneur and globally recognized expert in AI with over 15 years of experience in Customer Data Analytics and Decision Intelligence.1 He is the founder of Wonderflow, a company specializing in customer experience analytics.

Career Highlights

Founder and Former CEO of Wonderflow: Osti founded Wonderflow and served as its CEO for over ten years. On August 12, 2024, he announced his decision to step down from this role, marking a significant transition in his career.3

Board Member at Wonderflow: After stepping down as CEO, Osti continues to be involved with Wonderflow as a Board Member, leveraging his extensive experience and expertise in the field.

Expertise and Focus: Osti is particularly passionate about:

• B2B tech sales
• Innovative, customer-centric solutions
• Redefining business connections and growth4

Achievements and Recognition

Osti is known for his expertise in:

• Customer Data Analytics
• Enterprise Software
• Natural Language Processing (NLP)
• Artificial Intelligence

His work has positioned him as a thought leader in the customer experience (CX) domain, with a focus on gathering and analyzing customer feedback to drive business improvements.5

Riccardo Osti's LinkedIn profile (username: riccardoosti) serves as a platform where he shares insights on business, entrepreneurship, and customer experience, often discussing topics related to AI and data-driven decision-making in both English and Italian.26