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Retail Officer
CEO at Retail Insights - Omni-Channel Technologies - Delivering Digital Unified Commerce (Austin, Bangalore, Dubai, and London)
RetailInsights Omnichannel Technology Partner is a highly regarded expert in digital transformation for retailers, recognized as one of the '20 most promising startups in Retail Technology' and '10 Best Retail Solution Companies in India'.
RetailInsights is a boutique company dedicated to addressing the day-to-day challenges of customers in the retail industry, offering tailored solutions and support. The team, comprising handpicked technology leaders with a strong domain expertise in retail, drives innovative retail solutions for the future.
This individual holds certified partnerships with key industry players like Magento, Salesforce Commerce, Kantar, and Diebold, emphasizing expertise and credibility in the field.
Their strategic leadership in omnichannel planning involves translating strategies into actionable initiatives that drive sales growth and reduce operational costs. They possess a deep understanding of omnichannel business models, including O2O strategies like instant delivery, store pickup, scan-to-buy, multi-purpose POS, and data sharing.
The individual leads the implementation of cutting-edge solutions in SEO, marketing automation, content management, pricing, promotions, and smart checkout systems.
They develop architectural and design principles to enhance product performance, capacity, and scalability, aligning technology roadmaps to achieve strategic objectives. This includes overseeing the design and management of stores and order management systems to realize the strategic vision and integration of point-of-sale systems.
In the realm of digital retail, their expertise spans Commerce 3.0, B2B commerce workflows, omnichannel fulfillment, and cross-border strategies. They excel in connected retail, focusing on endless aisles and marketing automation. Their proficiency in smart retail extends to promotions, markdown optimization, trade revenue management, workforce automation, and seamless retail integration.
Additionally, they are skilled in automating retail operations, including product administration, catalogs, dynamic store planning, order allocation, and fulfillment rules engine optimization.
Educationally, they have studied Salesforce Commerce Development and hold an MBA from Ohio University and an MBA from the Indian Institute of Management in Bangalore.
Currently, they serve as the Founder & CEO of Retail Insights Pvt Ltd, leading the company's innovative solutions and industry advancements.