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Remal Zahid
Head of Beneficiary Experience at Health Insurance & Purchasing of Healthcare Services
Remal Zahid is a seasoned leader with a strong background in patient experience projects and case management.
With a Bachelor's degree in Community Services/Sociology from the University of Bahrain, Remal also holds a diploma in Networking, along with additional qualifications in computer applications and network administration.
Having honed expertise in leading teams specializing in patient relation, project management, case management, social work, and patient experience, Remal has made significant contributions to the Health Transformation Program and the realization of the KSA Vision 2030.
Throughout Remal's career, notable roles have included Head of Beneficiary Experience, Associate Project Manager, Patient Experience Officer, and Case Manager at various esteemed organizations like the Ministry of Health Saudi Arabia and Sultan Bin Abdulaziz Humanitarian City (SBAHC). Additional experiences encompass Office Manager, School Social Worker/Intern, and Kindergarten Teacher.
Education-wise, Remal attended the New Horizon Institute, Barry University, and the Open Heart Academy for specialized studies in computer application, network administration, advanced English language, and elite English language courses respectively.