Reid Robinson

Reid Robinson is the Lead Product Manager for AI at Zapier, where he focuses on integrating AI technologies to enhance business automation and growth. His role involves leading the development of innovative tools such as the Natural Language Actions API and the ChatGPT Plugin, which aim to improve user interaction with AI in various business contexts.13

Professional Background

• Career Path: Reid's career began in sales, where he made numerous cold calls and sold conference tickets. Over time, he transitioned into strategic partnerships, first at Hootsuite and later at Zapier. He also co-founded cocoNFT, a platform that was acquired by Metaverse Group, enhancing their NFT capabilities.13
• Experience at Zapier: He has held various roles at Zapier since 2019, including Senior Manager of Strategic Product Partnerships before becoming the Lead Product Manager for AI in December 2022.34

Skills and Interests

Reid's diverse skill set includes strategic planning, partnership management, and product development. He emphasizes the importance of understanding user needs to drive AI model accuracy and effectiveness. Outside of work, he enjoys board games, exploring new restaurants, and traveling with his family.123

Personal Insights

In interviews, Reid has shared insights on the challenges of integrating AI into everyday business practices and the importance of technical knowledge in leveraging these tools effectively. He also provides candid advice about balancing professional ambitions with personal life, especially as a new parent.25

You can find more about him on his LinkedIn profile under the username reidtrobinson.