Rebecca Wiles

Rebecca (Bec) Wiles is a highly experienced professional in the field of training, sales, and customer management, with over 35 years of expertise.14 She is the Founder, Director, Mentor, and Lead Trainer at The Training Establishment Pty Ltd, a global consulting and training company specializing in Sales & Customer Management training for the Hospitality, Travel & Tourism industries.13

Bec's career highlights include:

1. Extensive experience in various roles within the travel and hospitality industry, including travel consultant, hotel sales, and corporate training.2
2. Five years living and working in Asia as a trainer for a multinational hotel company.2
3. Author of "So, you think you really know me?" which focuses on understanding customers holistically.1
4. Expertise in business etiquette, inter-generations, sales skills, customer service, and psychometric testing.2
5. Accredited in DiSC® profiling, which she uses to help salespeople better understand and work with their customers.3

Bec is known for her unique training style that combines panache, fun, and finesse.1 She believes that everyone in a company is a salesperson, regardless of their job title, and focuses on developing dynamic sales teams through personalized and focused training sessions.14

Her LinkedIn username is rebeccawilestte, where she shares her insights and experiences in business leadership, team management, and sales strategies.5