Rebecca Jones-Hibbert

Rebecca Jones-Hibbert is a distinguished IT Professional with over 21 years of experience in support, project management, service delivery, onboarding, training, and service line management for various leading IT companies in public and private sectors.

Her expertise includes client relationship management, process improvement, transition and transformation projects, and IT service management (ITSM) process and toolset implementation and redesign.

Educationally, Rebecca studied A Levels in French, Psychology, and Geography at Afan College, achieving top grades. She pursued a BA (Hons) in Psychology and French at the University of Exeter, followed by a Bachelor of Arts (BA) in Psychology and French at Université Pierre Mendès-France (Grenoble II).

In her career, Rebecca has held key roles such as Service Delivery Manager at Deloitte UK, Senior Vice President of Sustaining Support at The HCI Group, and various positions at HP, Electronic Data Systems, and other renowned organizations.

She is currently responsible for HCI’s Sustaining Support Service line, focusing on providing exceptional ongoing support for Electronic Health Record (EHR) Systems while optimizing total cost of ownership for hospitals and healthcare institutions.

Rebecca Jones-Hibbert is known for her passion, drive, and personable nature, with a proven track record of success in enhancing performance both internally and within customer businesses.