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Rebecca Heffernan
Design Manager at Service Victoria
Rebecca Heffernan is the Design Manager at Service Victoria, based in Melbourne, Australia. In her role, she is recognized as a thinker and problem solver, with a strong advocacy for customer needs. She specializes in translating ideas into digital solutions, emphasizing user-centered design principles.12
Before her current position, Rebecca has accumulated experience in various roles that have contributed to her expertise in design and management. Her educational background includes studies at RMIT University, which has likely played a role in shaping her professional skills.3
In addition to her work at Service Victoria, she has been involved in multiple projects that highlight her commitment to improving user experiences within public services.12
