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Rayne Dorsch
Program Manager, Recruiting Excellence at Redfin
Professional Background
Rayne Pickard is a seasoned professional in the real estate and hospitality industries, leveraging extensive experience in talent acquisition and recruiting to contribute to the dynamic landscape at Redfin. Renowned as a real estate broker and technology innovator, Redfin is fundamentally changing the way real estate transactions are conducted, placing customer experience at the forefront. Through a deep commitment to advocating for clients, Redfin empowers individuals to buy and sell homes more efficiently, effectively reducing out-of-pocket expenses while enhancing service quality. This innovative approach has made Redfin a leader in the real estate market,
Rayne began their career in the high-paced hospitality sector, working for prestigious brands such as Four Seasons Hotels and Resorts and Mandarin Oriental Hotel Group. Their career trajectory showcases a blend of customer service excellence and operational management, laying a strong foundation for transitioning into the real estate industry. As a Front Desk Associate and Cabana Server, Rayne honed their skills in creating memorable guest experiences—skills that they brought to the realm of real estate.
Transitioning to the role of Food and Beverage Supervisor at the La Cantera Resort & Spa, Rayne demonstrated their proficiency in leading teams and managing recruitment processes, ensuring that the department operated efficiently. This experience proved invaluable when they stepped into the Talent Acquisition role at La Cantera and later at Columbia Hospitality, where they excelled as a Corporate Talent Manager. These roles enabled Rayne to refine their recruiting strategies, further enhancing their understanding of the skills and talents necessary for success in multifaceted environments.
Upon joining Redfin, Rayne held the position of Recruiter before advancing to Program Manager of Recruiting Excellence. This strategic role allows Rayne to contribute to the hiring processes that attract talented professionals to the company. Notably, Redfin fosters a culture of support by providing employees with the necessary resources and tools—such as covering licensing costs, MLS fees, and offering reimbursement for mileage—allowing them to focus on delivering unparalleled customer service. Rayne's leadership has been instrumental in shaping a team culture that emphasizes the importance of collaboration, innovation, and continuous improvement.
Education and Achievements
With a Bachelor's Degree in Hospitality Administration/Management from the University of Nevada-Las Vegas, Rayne’s strong educational background complements their extensive hands-on experience. This combination has equipped them with the critical thinking, organizational, and interpersonal skills vital for success in high-pressure environments.
Rayne's commitment to professional development and excellence in recruitment has not only contributed to their personal success but has also greatly enhanced Redfin's reputation as an employer of choice. The incorporation of innovative technology into the recruiting process aligns with Redfin's vision of providing an extraordinary customer experience. This technological edge has streamlined operations, ensuring that agents spend less time on administrative tasks, allowing them to focus on client interactions and building lasting relationships.
Additionally, Rayne’s role at Redfin includes active participation in various training programs aimed at enhancing the recruiting skills and overall performance of the talent acquisition team. Rayne's insights into the market trends and recruiters’ needs make them a pivotal part of Redfin's mission to transform the real estate industry through technology and superior service.
Achievements
Throughout their career, Rayne has taken on progressively challenging roles and responsibilities, demonstrating their ability to lead teams and foster meaningful professional relationships. Noteworthy achievements include:
- Successfully managing the recruitment process for various departments, which has led to an increase in talent acquisition efficiency at Redfin.
- Enhancing training and mentorship programs for new recruiters, significantly improving onboarding experiences.
- Contributing to the development of innovative recruiting strategies that align with Redfin’s customer-centric approach.
- Playing a crucial role in ensuring agents at Redfin receive the necessary support and incentives, resulting in high employee satisfaction and retention rates.
Overall, Rayne Pickard stands out as an influential leader in the realm of real estate recruiting. Their holistic approach to talent acquisition, paired with an unwavering commitment to customer advocacy, not only attracts the best in real estate talent but also serves to uplift clients in their home buying and selling journeys. Finding success at the intersection of technology and service-oriented solutions, Rayne is shaping the future of real estate one connection at a time.
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