Ray Baxter is a seasoned professional with extensive expertise in customer service management, complaint resolution, operations management, and front-end supervision. He is astute, tenacious, and an accomplished leader who guides entrepreneurs to excel and adapt to the demands of meeting challenging day to day customer service operations. Apart from being well-versed in personnel training programs, Ray is also proficient in policy development, client risk management, regulatory compliance, and customer satisfaction. Ray attended Southern New Hampshire University, where he pursued a Bachelor's degree in Economics. He has previously worked as a Management Trainer at MAXIMUS, a Life Skills Instructor, and Data Communications Specialist at the Center for Employment Opportunities. He has also worked as a Customer Service Representative at Affinity Health Plan, Customer Service Support Manager at Independent Contractor, Assistant Football Coach, and Customer Service Manager at Managed Access Networks. Ray has a proven track record of consistently exceeding expectations in reliability as well as performance and delivering top-notch service to clients.