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Ravi Peters
Customer Support , Outbound Sales , Call Centre Management, Inside Sales , B2B , CRM , Healthcare & Process Excellence
Ravi Peters is a seasoned professional with over 20 years of expertise in Business Operational Excellence, continuous process improvement, and Team Management.
He holds a Master of Business Administration (MBA) from the Swiss School of Business and Management, along with several diplomas in Business Administration, Strategic Management, Information Technology, and Project Management from reputable institutions like NMIMS and IIM Kashipur.
Ravi also excels in Lean Six Sigma, holding a Black Belt certification from Henry Harvin.
His career spans across various prestigious roles, including Deputy General Manager Customer Experience at Gynoveda, Head of Customer Support at Anahad, and Chief Business Officer at HelpNow.
Previously, he served as Head of Customer Experience and Contact Centre, Associate Director Customer Care, Senior Manager Phone Sales, Manager Phone Sales, Assistant Manager Customer Care & Phone Sales, and Team Leader Customer Support at Cleartrip.com and Sutherland.
