Rasmus Lindblad Sørensen

Rasmus Sørensen is a highly educated and experienced leader in technical support and customer success. He holds an MSc in Leadership and Management Studies from Copenhagen Business School, and has studied Linguistics and French at various universities in Denmark and France. With a wealth of experience in customer-focused roles, Rasmus has held positions such as Head of Customer Success, Europe and Head of International Customer Success at Siteimprove, a global software company. He has also worked in administrative and telemarketing roles and had a stint as a substitute teacher.

In his current role as Director of Technical Support, Rasmus leads a team of technical support specialists and ensures that Siteimprove's customers receive prompt, efficient, and high-quality technical support. He also works closely with other departments to ensure that customers' needs are met and issues are resolved quickly. Prior to this, he served as the Senior Technical Support Manager and the Senior Operations Manager, Group CX at Siteimprove, building on his expertise in customer success and team management.

Overall, Rasmus is a skilled and versatile professional with a strong background in technical support and customer success, as well as language studies and education. With his leadership and problem-solving abilities, he is a valuable asset to any organization.