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Rasheid Boykin
Senior Solution Consultant - Central Healthcare
Rasheid Boykin, also known as the 'Pain Point Processor,' boasts 15 years of experience in IT Service Management. His expertise lies in the core components of the ITIL framework, particularly focusing on Service Operations and Agile Project Management. He is a seasoned professional with a background that includes working at reputable organizations such as ServiceNow, Accenture Federal Services, ICMA-RC, and IBM. Rasheid's educational background includes a focus on Applied Mathematics at the University of Maryland.