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Raquel Ribeiro
Analista de suporte de TI na Connectcom
Raquel Ribeiro is currently pursuing a degree in Systems Analysis and Development at Estácio de Sá institution with an expected graduation date in July 2020.
With 7 years of experience in IT technical support for business clients, Raquel has been providing internal assistance, troubleshooting, and tool installations.
She holds certifications in HDI, Scrum Foundation, IT Strategic Management - ITIL, and Technical English.
Raquel completed her Superior Studies in Information Technology/Information Systems at Universidade Estácio de Sá.
She has worked as an IT support analyst at Connectcom and previously served as a Solutions Support Technician at TIVIT, as well as held sales promotion positions at D&V SERVIÇOS TEMPORÁRIOS LTDA.