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Randy Blatt
Director, Partnership Sales at JazzHR
Professional Background
Randy Blatt is a seasoned professional with a robust background in sales, marketing, and customer success. With extensive experience at JazzHR, a leading provider of applicant tracking systems, Randy has held various critical roles that underscore his expertise in partnership and channel sales. As the Director of Partnership Sales at JazzHR, he is pivotal in forging strategic relationships that drive growth and enhance customer satisfaction.
Randy began his journey with JazzHR as a Customer Success Manager, where he was instrumental in ensuring that clients derived maximum value from their software solutions. His hands-on experience in customer success revealed his dedication to fostering long-term client relationships, which ultimately led to his advancement as the Manager of Customer Success. In this role, Randy implemented initiatives that elevated the customer experience, leading to increased retention and loyalty.
Following his time as Manager, Randy stepped into the role of Director of Channel Sales and Customer Success, where he successfully amplified JazzHR’s reach through strategic partnerships. His ability to create symbiotic relationships with partners has significantly contributed to the company’s success in a highly competitive market.
Throughout his career, Randy has developed a deep understanding of the SaaS landscape, positioning him as an invaluable asset to his teams and clients alike. His success is driven by a commitment to understanding client needs and delivering tailored solutions that meet those requirements.
Education and Achievements
Randy earned his Bachelor of Science degree in Marketing from Penn State University, a prestigious institution known for its strong business programs. His academic foundation in marketing serves as a solid groundwork for his professional endeavors, providing him with the tools to effectively engage customers and understand market dynamics.
In addition to his role at JazzHR, Randy's professional journey includes a variety of positions in sales and account management at industry-leading organizations. His earlier career stages at BNY Mellon and Verizon Wireless helped him develop a comprehensive skill set that includes sales strategy, customer engagement, and a keen analytical approach to business problems.
Randy’s tenure at BNY Mellon saw him excelling in various roles, including as a Sales / Support representative, where he gained insights into client relations and financial services. His experience as a Class Action Representative allowed him to refine his communication skills and learn the intricacies of managing complex customer inquiries, further establishing his versatility in customer-facing roles. He also served as a Reconciliation Services Specialist, demonstrating his ability to analyze data and resolve discrepancies efficiently.
At Penna Flame Industries, Randy held roles that further honed his account management and sales skills. His journey has equipped him with a unique blend of analytic thinking and relationship management, making him a well-rounded professional.
Achievements
Randy Blatt has consistently shown a strong track record of achievements throughout his career. His leadership at JazzHR has led to several successful partnerships that have not only increased revenue but also broadened the company’s market presence.
He is recognized for his ability to implement innovative customer success strategies that foster engagement and satisfaction, resulting in elevated Net Promoter Scores (NPS) and customer retention rates.
With a strong focus on aligning customer success initiatives with sales strategies, Randy's approach has helped JazzHR maintain its competitive edge in the HR technology space. His extensive network and ability to connect with industry stakeholders have further solidified his reputation as a thought leader in partnership sales and customer success management.
tags:[
Sales Management
Channel Sales
Customer Success
Partnership Development
SaaS Industry
Marketing
Account Management
Client Relations
Strategic Partnerships
Business Analysis
Customer Engagement
Location
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