Ramona Mangum
Director of Customer Experience | Bridging internal and external needs for mutual growth
Ramona Mangum is a professional with a diverse background in customer experience, business development, sales, and project management.
Education wise, Ramona studied Certification at Eurocentres and Certification Level B2.1 at The Goethe University Frankfurt. She also holds a Bachelor's degree from the University of Arizona.
Currently, Ramona serves as the Director of Customer Experience at BIOSTRAP. Previously, she held prominent roles such as Director of Business Development at Scout Aviation LLC, Director of Development at Wright Flight Inc, and Senior Sales Representative at RR Donnelley.
Ramona's career also includes experience as a Project Manager at NASA's Aviation Safety Reporting System, Executive Assistant at the Hoover Institution, and Case Manager at Casa De Los Ninos.
Her expertise spans across customer service, business development, sales, project management, and executive support roles.
Ramona Mangum's educational background and extensive professional experience have equipped her with a strong skill set and knowledge in various areas of business and customer relations.
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