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Ramon Martins
ServiceNow System Administrator - SAP - CRM - SD - Data Science - Machine Learning - ServiceNow Chatbot Virtual Agent
Ramon Martins has a background in Information Technology and Education & Research, focusing on system implementation and maintenance, improvement implementation, with a track record in large multinational companies.
He has experience in planning and developing research aimed at the elderly population, constructing and developing computational tools tailored to the target audience.
His educational journey includes studies in Mathematics - Pedagogical Training, a Mathematics degree from Estácio, Data Science, and Big Data from Pontifícia Universidade Católica de Minas Gerais, among others.
Ramon has held roles such as Functional Analyst in ServiceNow and SAP CRM/SD at ArcelorMittal Aços Longos LATAM, showcasing his expertise in system analysis and support.
Additionally, he has experience as a Functional Support Analyst in IT, internships in SAP, and academic roles like a Monitor at Pontifícia Universidade Católica de Minas Gerais.
His educational background, combined with his professional experience, demonstrates a versatile skill set suitable for roles in IT, research, education, and system development.
