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Raman Wadehra
Owner, Mint Condition Commercial Cleaning of Kansas City
Raman Wadehra is the owner of Mint Condition Commercial Cleaning in Kansas City. He has a robust background in customer experience management and analytics, having held various leadership roles in prominent companies like T-Mobile and Sprint.
Professional Background
- Current Role: Owner at Mint Condition Commercial Cleaning, Kansas City.
- Previous Experience:
- Director, Channel Experience at T-Mobile (August 2020 - Present): Led consumer research teams to enhance customer journeys across multiple channels.
- Director, Customer Experience Measurement & Insight at Sprint (May 2015 - August 2020): Oversaw a team focused on improving customer experience through data-driven insights.
- Held multiple managerial positions at Sprint from 1998 to 2015, focusing on performance management and customer care processes.
Skills and Expertise
Raman Wadehra is recognized for his ability to:
- Measure and analyze customer experiences.
- Drive organizational change.
- Develop high-performing teams.
- Implement customer experience tracking tools such as Medallia and Qualtrics.
His educational background includes studies at the McCombs School of Business, which complements his extensive professional experience in customer experience research and improvement strategies.1