Ramakrishnan (a) Ramki V

Ramakrishnan (a) Ramki V is the Support Head - Global Operations at InTWO, where he brings over 25 years of experience in technical support and customer success, particularly focusing on key account management. His extensive background includes a strong emphasis on delivering client-focused solutions across various sectors.12

Professional Background

• Current Role: As Support Head at InTWO, Ramki oversees global operations, ensuring effective support and customer success strategies are implemented to enhance client relationships and service delivery.
• Certifications: He is a Microsoft Certified: Azure Fundamentals (July 2021) and holds an ITIL certification from AXELOS Global Best Practice (July 2020) .12

Experience

Ramakrishnan has a diverse career that spans multiple roles in technical support and customer service, contributing to his reputation as a savvy operations leader. His previous positions have involved managing teams and developing strategies that focus on improving customer experience and operational efficiency.

Education

He is an alumnus of the Indian Institute of Management, Calcutta, which underscores his strong academic foundation in management principles relevant to his current role.

Ramakrishnan's leadership style is characterized by a commitment to building and motivating cross-functional teams, which has proven essential in driving performance and achieving business objectives in the tech industry.