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Ram L
Scrum Master / Agile coach at Nedbank
Professional Background
Ram L is a versatile, dynamic, and passionate IT professional with 18 years of extensive experience in the technology sector. With a keen focus on Agile practices and methodologies, Ram has established himself as a Certified SAFe Program Consultant (SPC 5.0), a Certified Scrum Master (CSM®), and a PRINCE2® Practitioner. His expertise encompasses a broad spectrum of roles including Agile practitioner, coach, Scrum Master, program manager, project manager, and delivery manager. Ram's comprehensive skills and knowledge have enabled him to successfully facilitate and manage numerous large-scale projects across various domains, specifically in Finacle core banking, Payments, Digital Channels, and data migration.
Career Path and Contributions
Ram's career trajectory is notable for his ability to adapt and thrive in different environments. His foray into the banking sector, particularly in African countries, showcases his commitment to driving digital transformation. During his tenure at Standard Bank, he played a pivotal role as a key Agile coach in transitioning from traditional waterfall methods to innovative Agile frameworks. Not only did he embed Agile principles across both business and technology sectors, but he also fostered a culture of continuous improvement and customer-centricity within the organization.
In his role at Standard Bank, Ram successfully deployed and streamlined new ways of work in crucial banking segments such as Finacle core banking, T24 upgrades, and Digital Banking through a structured approach involving education, facilitation, mentorship, and coaching. His efforts have profoundly impacted the organization, training approximately 12 feature teams and 105 resources, leading to the enhancement of overall performance and delivery quality.
Extensive Knowledge in Banking Technology
Ram possesses extensive experience in personal and business banking, particularly in managing all phases of credit life cycle management. His expertise ranges from product development to acquisition, account management, and effective card collection strategies. Moreover, Ram's technical knowledge extends to corporate and investment banking, with competence in various peripheral systems such as BOL, AMH, SWIFT, Eximbills Enterprise, Amdocs, Calypso, Adaptive, Bancs, Salesforce, and Service Cloud among others.
Education and Achievements
Academic Background
- Bachelor of Engineering (B.E.) in Mechanical Engineering from Doctor Babasaheb Ambedkar Marathwada University.
- Completed Secondary School Certificate (SSC) and Higher Secondary Certificate (HSC) in Mathematics and Computer Science at Railway High School Purna.
Ram's foundational education has equipped him with robust analytical skills and a comprehensive understanding of technical concepts, which he has skillfully applied throughout his professional journey.
Certifications
- SAFe Program Consultant (SPC 5.0)
- Certified Scrum Master (CSM®)
- PRINCE2® Practitioner
- ITIL 2011® Certified
These prestigious certifications reflect Ram's commitment to continuous learning and professional development, reinforcing his ability to lead teams and manage projects effectively.
Key Achievements
- Successfully facilitated the Agile transformation journey at Standard Bank, leading to enhanced operational efficiency and effective delivery systems across various banking functionalities.
- Trained and coached over 100 resources and 12 feature teams, impacting the Agile adoption and performance of the organization.
- Developed comprehensive knowledge and practical experience in key banking technologies and systems, significantly improving the customer experience and service delivery in personal and business banking sectors.
- Implemented Agile practices that are customer-centric, focusing on digitization and stability, which were pivotal in achieving key business outcomes at scale and with speed.
- Championed organizational change and cultural shifts towards Agile methodologies, resulting in widespread acceptance and effectiveness of these practices across functional teams.
In summary, Ram L's career is marked by his exceptional skill set, a wealth of experience, and a passion for driving transformation in the IT and banking sectors. With a strong background in Agile methodologies and extensive project management experience, Ram continues to contribute positively to organizational success, wielding his knowledge and expertise to spark innovation and enhance customer engagement.
tags':['Agile coach','Scrum Master','SAFe Program Consultant','PRINCE2','Certified Scrum Master','ITIL Certified','Finacle Core Banking','Digital Transformation','Project Management','Business Analyst','Technical Specialist','Software Engineer','Banking Technologies','Credit Life Cycle Management','Personal and Business Banking','Africa Banking Sector'],
questions':['How did Ram L become a leader in Agile transformation at Standard Bank?','What motivated Ram L to pursue a career in IT and banking?','How has Ram L contributed to successful project management in Finacle core banking?','What challenges has Ram L faced while implementing Agile methodologies across teams?','How does Ram L approach customer-centricity in his Agile practices?']} ) - The credits to Ram's professional adventure is his unwavering commitment to excellence, his adeptness in leading teams through transformational change, and his client-centric focus, which drives him to deliver effective solutions that meet evolving organizational needs. Ram's dynamic career continues to inspire and set benchmarks in the realms of IT and banking.