Ralph Hababou

Ralph Hababou is a renowned author and speaker, with a portfolio of 7 books that have sold nearly 600,000 copies. He has a profound passion for societal and corporate evolution and transformation.

As the co-founder of Columbus Café, Ralph Hababou leveraged his experience to assist businesses through various interventions and conferences aimed at enhancing their teams and networks.

Collaborating with Editions First, Ralph Hababou has contributed to notable works such as 'Service gagnant', 'Service Client pour LES NULS', and 'Consultant pour LES NULS'. His latest book 'Service gagnant 3.0 - Prenez l'avantage par le digital', released in late October, delves into digital platforms reshaping sectors of the economy, the impact of Artificial Intelligence on customer relations, the future of work in 10 years with millennials, and more.

Ralph Hababou holds educational backgrounds from ESSEC Business School and Ecole supérieure des Sciences économiques et commerciales.

His professional journey includes roles such as Author at Editions First-Gründ, Former General Manager/Speaker at PB RH Conseil, Former Speaker in customer experience and digital at PBRH Conseil, and Former Sales Engineer at IBM.

For insights on societal evolution, business transformation, and effective customer service strategies, Ralph Hababou is a valuable resource to engage with.