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    Rajesh Dsouza

    Senior Program Manager at T-Mobile

    Professional Background

    Rajesh Dsouza is an accomplished Senior Program Manager at T-Mobile, where he skillfully manages Digital Web and Mobile iOS/Android consumer applications. With an impressive 14 years of IT experience, Rajesh has made significant contributions across various sectors, including telecommunications, healthcare, and cloud services. His expertise encompasses IT processes and control assessments, wireless technologies specifically focused on billing, engineering, and Internet of Things (IoT) products. His dedication to enhancing customer experience through rigorous testing ensures that products meet the highest standards before reaching consumers.

    Before his current role at T-Mobile, Rajesh served as the QA Program Manager at Kaiser Permanente, where he was accountable for overseeing project management and quality assurance for healthcare information technology systems and applications. His ability to bridge the gap between technology and healthcare has allowed him to streamline processes and enhance the quality of care for patients.

    Further advancing his career, Rajesh worked as a Technical Program Manager at Microsoft, where he managed Office 365 Cloud-based Channel Management Services, including the widely-used products such as Office 365, Skype, and Outlook. His deep understanding of cloud technologies and his capacity to manage complex programs have played a pivotal role in driving product innovation and user satisfaction.

    Education and Achievements

    Rajesh earned his Bachelor of Engineering (B.E.) degree in Electronics and Communications Engineering from Visvesvaraya Technological University. His educational background laid a strong foundation for his technical skills, which have been instrumental throughout his career.

    He is a certified Microsoft Professional and a Microsoft Specialist in critical areas including Windows Server Virtualization (Hyper-V) and System Center products such as SCCM, SCOM, SCVMM, as well as Azure cloud services. These certifications underscore his commitment to maintaining a high level of expertise and staying current with technological advancements.

    Rajesh's versatile project leadership is underscored by his extensive knowledge and application of Agile/Scrum methodologies, software development life cycle (SDLC), and quality assurance strategies. He is skilled in facilitating sprint planning, daily scrums, stakeholder meetings, project scope and scheduling, project documentation, and software demonstrations. His proactive approach and leadership capabilities have made him a valuable asset in all phases of the SDLC.

    Notable Achievements

    Rajesh has led extensive testing efforts to validate web-based and consumer applications, demonstrating his proficiency in test automation using tools such as QTP, UFT, TeamCity, PowerShell, and Visual Studio. His command over batch scripting, SQL, HTML/XML further adds to his technical prowess, equipping him to address diverse challenges across multiple projects.

    His experience with various project quality processing tools, including Rally, JIRA, AGM, ALM, QC, VSO, TFS, QUIX, ServiceNow, and O365 SharePoint, showcases his adaptability and ability to leverage technology for improved project management and quality assurance practices.

    Additionally, Rajesh has contributed to IT infrastructure and data center/disaster recovery projects, encompassing server virtualization with technologies like Hyper-V and VMware. His efforts in network and storage administration have also been commendable, further amplifying the reliability and efficiency of IT operations in his projects.

    Rajesh is known for his collaborative approach, having worked closely with multiple stakeholders to enhance customer relationship management practices. His ability to engage effectively in business reviews demonstrates his commitment to fostering strong professional relationships that drive project success.

    Overall, Rajesh Dsouza is a seasoned IT professional with an extensive background in program and project management, quality assurance, technical expertise, and a true passion for advancing the field of technology. His continual pursuit of excellence not only reflects in his professional journey but also in how he uplifts those around him through mentorship and knowledge sharing.

    Related Questions

    How did Rajesh Dsouza achieve his position as Senior Program Manager at T-Mobile?
    What notable projects has Rajesh Dsouza managed in his role at Kaiser Permanente?
    How does Rajesh Dsouza leverage Agile methodologies in his project management practices?
    What impact has Rajesh Dsouza had on customer experience at T-Mobile?
    How did Rajesh Dsouza's education at Visvesvaraya Technological University prepare him for his career?
    Rajesh Dsouza
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    Location

    Greater Seattle Area