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Rainier Praalder
CCXP | Service Design | Customer Experience | Customer Journey | Human Centered Design | Product Owner (PSPO 1)
Rainier Praalder is a professional specializing in Service Design, Customer Experience, and Human-Centered Design at NS (Nederlandse Spoorwegen), the Dutch railway company. Based in The Hague, he has over 500 connections on LinkedIn, indicating a robust professional network.
His work focuses on enhancing customer interactions and experiences through innovative design strategies. Praalder actively engages in discussions and initiatives related to service design and customer experience, often sharing insights and updates on LinkedIn. His profile reflects a commitment to improving public transport services through design thinking and human-centered approaches.