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Rahmat Solihin Ismail
x-Meta | x-LinkedIn | Customer Experience Leader | CSPO® | CSM® | Operations Expert ITILv4 | Servant Leader
Rahmat Solihin Ismail is a seasoned Customer Experience Leader currently serving as the Head of Customer Experience for the Asia Pacific, Japan, and China (APJC) region at Veritas Technologies LLC.1 He has extensive experience in managing enterprise support organizations across multiple leading companies in the Internet, Mobile, and IT industries.
In his role, Rahmat focuses on the Voice of the Customer, which involves gathering and analyzing customer feedback to improve products, services, and overall customer satisfaction. His expertise lies in enhancing customer experience strategies and implementing initiatives to drive customer loyalty and satisfaction.1
Rahmat's professional background demonstrates a strong commitment to customer-centric approaches in technology-driven environments. His experience in enterprise support suggests he is skilled in managing complex customer relationships and addressing the needs of large-scale business clients.1
On LinkedIn, Rahmat's username is rahmatsolihin, which aligns with the information provided in the query. His profile on the platform likely contains more detailed information about his professional experiences, skills, and accomplishments in the field of customer experience management.
