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Rachel Ruggieri
VP of Marketing Growth Marketing | Event Management | Digital Marketing | B2B Marketing
Rachel Ruggieri is a Customer Success expert with a passion for helping businesses thrive through customer engagement, retention, and activation.
Her diverse background includes experience as a martial art instructor, customer success professional, and event manager, allowing her to develop strategies for implementing a customer-centric mindset in organizations.
As the Customer Success Director at Bizzabo's NYC office, Rachel established the Customer Success team and processes from the ground up, leading to multiple People's Choice Awards for providing exceptional value to customers.
She is also the Co-Founder of Heart & Hammer, an organization dedicated to improving the lives of the less fortunate through volunteerism and charitable giving.
Rachel holds a Bachelor's Degree in Communication with a concentration in Public Relations and a minor in Psychology from Montclair State University.
