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Rachel Ngu
Director, Enterprise Account Management
Rachel Ngu is the Director of Enterprise Account Management at EVERFI, a position she has held since August 2021. In this role, she focuses on managing key client relationships and developing strategies for client growth and retention.
Before joining EVERFI, Rachel worked at adMarketplace, where she held several positions, including Senior Enterprise Account Manager and Campaign Analytics Manager. Her responsibilities included managing client communications, identifying growth opportunities, and analyzing data trends to enhance revenue and client satisfaction.
Rachel's earlier experience includes roles at Mommy Nearest as the Director of Client Success, where she developed client onboarding strategies and implemented feedback mechanisms to improve services. She has also worked at Mighty.com in various capacities related to customer success and sales, consistently exceeding sales targets and enhancing client relationships.
She holds a Bachelor of Arts degree in Sociology and Business Management from Columbia University, where she studied from 2011 to 2015. Additionally, Rachel has pursued further education, earning certifications in Managing Big Data with MySQL and Google Ads Search Certification.12