Rachel Goulet

Rachel Goulet is the co-owner and Chief Operating Officer (COO) of The Goulet Pen Company, an online retail business specializing in fountain pens, ink, and paper.1 She founded the company with her husband, Brian Goulet, in January 2009 in Richmond, Virginia.1

Professional Background

Rachel's role at The Goulet Pen Company focuses on several key areas:

• Accounting
• E-Commerce Management and Strategy
• Email Marketing
• Inventory Control and Purchasing
• Process Management
• Product Design
• Vendor Relationships

Under Rachel and Brian's leadership, the company has grown from a small startup in their home to an eight-figure operation with around 30 employees and a 24,000 square foot office/warehouse space.1

Company Growth and Achievements

The Goulet Pen Company has achieved significant success under Rachel's co-leadership:

• Developed innovative website tools to help customers find ideal products
• Successfully re-platformed to Shopify Plus in 2018
• Named #3 Top Workplaces in Richmond in the small business category in 2018
• Nationally ranked as a Great Place to Work in 2019

Previous Experience

Before co-founding The Goulet Pen Company, Rachel held several positions:

• Federal Staffing Specialist at YRCI (April 2010 - December 2010)
• Systems Specialist II, Ops at Capital One (September 2007 - January 2010)
• Federal Staffing Specialist at YRCI (May 2005 - August 2007)

Education

Rachel holds a Bachelor of Science (BS) in Business Administration and Management with a concentration in Human Resources Management from Virginia Polytechnic Institute and State University (2003-2006).1